Privacy Policy

1. Introduction

Precision Credentialing Solutions LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of the individuals and organizations that use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at precisioncredentialingsolutions.com or engage with our credentialing and contracting services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number submitted through our contact form
• Provider type and service needs submitted through our contact form
• Professional credentials, licenses, and documents shared during the credentialing process
• National Provider Identifier (NPI), DEA certificates, and other professional identifiers
• Malpractice insurance information
• Employment history and professional references

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide credentialing, payer enrollment, and contracting services
• Communicate with you about your account and service status
• Submit credentialing applications to insurance payers on your behalf
• Respond to inquiries submitted through our contact form
• Maintain records required for ongoing compliance monitoring
• Improve our website and services
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With insurance payers and networks: as necessary to complete credentialing and enrollment on your behalf, and only with your authorization
• With CAQH ProView: for the purpose of maintaining your credentialing profile
• With service providers: third-party vendors who assist in operating our website and delivering our services, bound by confidentiality obligations
• As required by law: when disclosure is necessary to comply with applicable laws, regulations, or legal proceedings

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All documents and sensitive information are handled with strict confidentiality protocols.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal and professional information for as long as necessary to provide our services and comply with our legal obligations. Upon termination of services, we will retain records in accordance with applicable healthcare regulations and professional standards, typically for a minimum of seven (7) years.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for the processing of your information
• Receive a copy of your information in a portable format

To exercise any of these rights, please contact us at info@precisioncredentialing.com.

8. Third-Party Services

Our website uses the following third-party services:

• Firebase (Google): for secure data storage
• Formspree: for processing contact form submissions
• Netlify: for website hosting

Each of these services has their own privacy policies governing the use of your information.

9. Children's Privacy

Our services are directed exclusively to healthcare professionals and businesses. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: